Carranza, Leslie

INTRODUCTION: Adverse events (AEs) in health care—such as medical errors and patient harm—are a leading cause of death in the United States and have long-lasting emotional and behavioral effects on patients and families. Effective communication following AEs is critical, yet providers often lack training, institutional guidance, and confidence to navigate these conversations. Communication training programs have shown promise in improving provider empathy, competence, and confidence, but there is limited data on ob-gyn practicing providers, allied health care staff, and administrators. METHODS: A 4-hour multidisciplinary communication training was conducted at a large Midwestern academic hospital system (2022–2024). Training included didactics, simulated patient scenarios, and group debriefings. Participants were ob-gyn clinicians, nurses, and administrative staff. In 2025, 58 participants received follow-up surveys; 33 responded. Quantitative data were analyzed with SPSS, and qualitative responses underwent thematic analysis. RESULTS: Post-training, participants reported high empathy (mean 4.38, SD .38), communication competence (mean 4.45, SD .49), and confidence (mean 4.28, SD .43). No significant differences existed between clinical and nonclinical groups. Qualitative feedback included better empathy, structured conversations, and comfort apologizing. Ninety-seven percent reported changed communication practices, and 91% applied skills in practice. CONCLUSIONS/IMPLICATIONS: Training led to sustained empathy and confidence improvements across roles and specialties. Participants noted high uptake and ongoing use of skills. To our knowledge, there are no other published studies on the effect of communication training in practicing ob-gyn providers, allied staff, and administrators. Future efforts should add unscripted scenarios and behavioral assessments beyond self-report.

ABSTRACT Objective To compare maternal and neonatal adverse outcomes between women who are English proficient (EP) and those who have limited English proficiency (LEP). Design Retrospective cohort study. Setting Single US academic medical centre with interpreter services. Population All pregnant women with deliveries during the study period. Methods We retrospectively identified EP and LEP individuals (categorised by self‐report) who delivered at Mayo Clinic, Rochester, Minnesota, USA, from 2015 to 2019. Overall composite adverse outcomes, as well as maternal and neonatal composite outcomes, were measured with generalised linear models and logistic regression, reporting estimates and 95% CIs. Multivariable logistic regression analysis was used to assess associations between language proficiency and outcome measures while controlling for other clinical factors. Main Outcome Measures Composite overall, maternal and neonatal adverse outcomes. Results Among 10 427 EP and 900 LEP participants, the LEP group had a higher incidence of gestational diabetes, unplanned intensive care unit admission, uterine rupture, postpartum haemorrhage with transfusion, neonatal death and 5‐min Apgar score less than 7. The composite overall, maternal and neonatal adverse outcomes were more prevalent in the LEP group than the EP group in unadjusted analysis. Of these, the composite adverse outcome remained significant when the model was adjusted (odds ratio, 1.40; 95% CI, 1.03–1.90). Conclusions Pregnant women with LEP had increased incidence of adverse delivery outcomes, even in a setting with universal availability of medical interpreters.

Abstract Objectives To perform a systematic review of published academic literature related to lost, mislabeled, and mishandled surgical and clinical pathology specimens during the preanalytical stage. Methods The authors used Preferred Reporting Items for Systematic reviews and Meta-Analyses guidelines to search PubMed, MEDLINE, Web of Science, and Scopus for relevant articles published from January 1, 1990, to May 1, 2023. Results The authors screened 1313 articles and identified 44 peer-reviewed, English-language articles published between 1990 and 2021 for inclusion in the final systematic review. Most articles (n = 36) reported results from US-based facilities. Articles primarily focused on general clinical and general surgical pathology. Analysis of the articles revealed that articles reported a range of methodological approaches, including incident reports, implementation analyses, case studies, and commentary recommendations. Most articles focused on mislabeling errors (61.3%) and missing or lost specimens (18.2%), while several articles combined specimen errors (20.5%). Several implementation studies (22.7%) reported using multiple interventions to mitigate errors. Implementation efforts reported between 70% and 100% reduction in pathology errors. Conclusions The review highlights the limited research on the topic, with an average of 2 articles per year discussing lost, mislabeled, or mishandled specimens. Intervention studies addressed The Joint Commission’s patient safety goals for laboratory practice. More research is needed about error incidents and reporting in non-Western countries to gain a more global perspective on the topic.