Carmack, Heather J.

INTRODUCTION: Adverse events (AEs) in health care—such as medical errors and patient harm—are a leading cause of death in the United States and have long-lasting emotional and behavioral effects on patients and families. Effective communication following AEs is critical, yet providers often lack training, institutional guidance, and confidence to navigate these conversations. Communication training programs have shown promise in improving provider empathy, competence, and confidence, but there is limited data on ob-gyn practicing providers, allied health care staff, and administrators. METHODS: A 4-hour multidisciplinary communication training was conducted at a large Midwestern academic hospital system (2022–2024). Training included didactics, simulated patient scenarios, and group debriefings. Participants were ob-gyn clinicians, nurses, and administrative staff. In 2025, 58 participants received follow-up surveys; 33 responded. Quantitative data were analyzed with SPSS, and qualitative responses underwent thematic analysis. RESULTS: Post-training, participants reported high empathy (mean 4.38, SD .38), communication competence (mean 4.45, SD .49), and confidence (mean 4.28, SD .43). No significant differences existed between clinical and nonclinical groups. Qualitative feedback included better empathy, structured conversations, and comfort apologizing. Ninety-seven percent reported changed communication practices, and 91% applied skills in practice. CONCLUSIONS/IMPLICATIONS: Training led to sustained empathy and confidence improvements across roles and specialties. Participants noted high uptake and ongoing use of skills. To our knowledge, there are no other published studies on the effect of communication training in practicing ob-gyn providers, allied staff, and administrators. Future efforts should add unscripted scenarios and behavioral assessments beyond self-report.

Background: Patients with non-English Language Preference are at risk of adverse health outcomes, particularly at end of life and during serious illness. Medical interpreters often feel unprepared to interpret conversations about serious illness. Best practice guidelines recommend a pre-encounter huddle between clinician and interpreter to better prepare both providers. The CHECK-IN (Check in for Exchange of Clinical and Key Information) guide is a simple communication tool designed to facilitate this pre-encounter huddle. We describe the results of a pilot feasibility study of the CHECK-IN guide performed in a simulation environment. The primary objectives of the study were to evaluate the feasibility, acceptability, and preliminary performance of the CHECK-IN guide. Methods: This U.S.-based study is a single-center simulation-based nonblinded randomized pilot feasibility study. Participating clinicians were randomized to usual practice (control) vs. introduction to the CHECK-IN guide (intervention). Clinicians completed pre- and post-session surveys. Participating clinicians were evaluated using the Faculty Observation Rating Scale (FORS), Interpreter Scale (IS), and Interpreter Impact Rating Scale (IIRS). Results: Participants had a highly favorable opinion on the acceptability, appropriateness, and feasibility of the CHECK-IN tool; 91% of participants agreed/strongly agreed on the acceptability of the tool, 91% agreed/strongly agreed on the appropriateness of the tool, and 100% agreed/strongly agreed on the feasibility of the tool. There were no statistical differences between control and intervention groups for the IS, IIRS, and FORS scores. Conclusion: The CHECK-IN guide is a promising tool to guide a pre-encounter huddle between clinician and interpreter, thereby improving interpreter-mediated communication when having conversations about serious illness.

Retirement from sport can be one of the most difficult transitions for athletes who must cope with the loss of athlete identity in redefining their purpose outside of sports. Prior research has indicated the life after sports phase can pose mental health challenges in terms of identity crisis, depression, and anxiety for former athletes who cannot successfully navigate this transition. Guided by the Meaning Making Model, the following qualitative study adds to the literature by exploring how former NCAA and NAIA collegiate athletes describe their identity and how their experiences shaped their attitudes of mental health during life after sports. This research followed a narrative inquiry approach based on individual semi-structured, in-depth interviews with a total of 25 former collegiate athletes enrolled at various NCAA and NAIA institutions. Results led to an overall narrative that is presented in the analysis, “Life After Sports: Navigating Identity and Mental Health After Sports.” Results indicated participants’ difficulty in navigating life after sports, along with a new awareness of mental health once removed from competition, the implications of which are discussed.

Purpose The purpose of this study was to explore symptom management experiences among college students with type 1 diabetes mellitus (T1DM). Limited qualitative data using a theoretical framework exist that explore the self-care behavior processes for symptom management. Methods A qualitative approach was used for this study. The middle-range theory of self care of chronic illness served as a framework for data collection and analysis procedures. Data collection included distributing a survey to collect participants’ demographic and sociodemographic data and utilizing a semi-structured interview guide to conduct one-on-one interviews with 31 participants. Interviews occurred via Zoom (n = 28) and in person (n = 3). Interview transcripts were uploaded in NVivo for data management. The research team created a codebook using theoretical constructs to assist with thematic analysis. Data are representative of a sample whose characteristics include undergraduate students ages 18 to 23 living with T1DM for 2 years or more who attended large, public, 4-year universities located in the southeastern United States. Results Three main themes were created using theoretical constructs: symptom detection experiences, symptom interpretation experiences, and symptom response experiences. Two subthemes were identified for each theme. Participants engaged in symptom management for blood glucose regulation through detecting changes in their blood glucose physiologically and via technology. Additionally, symptom interpretation involved analyzing blood glucose trends and determining common causes of blood glucose changes. Symptom response included immediately addressing hypoglycemia but delayed responses addressing hyperglycemia. Conclusions Challenges were present responding to hypoglycemia; therefore, additional research is warranted to improve symptom response skills.

Abstract Objectives To perform a systematic review of published academic literature related to lost, mislabeled, and mishandled surgical and clinical pathology specimens during the preanalytical stage. Methods The authors used Preferred Reporting Items for Systematic reviews and Meta-Analyses guidelines to search PubMed, MEDLINE, Web of Science, and Scopus for relevant articles published from January 1, 1990, to May 1, 2023. Results The authors screened 1313 articles and identified 44 peer-reviewed, English-language articles published between 1990 and 2021 for inclusion in the final systematic review. Most articles (n = 36) reported results from US-based facilities. Articles primarily focused on general clinical and general surgical pathology. Analysis of the articles revealed that articles reported a range of methodological approaches, including incident reports, implementation analyses, case studies, and commentary recommendations. Most articles focused on mislabeling errors (61.3%) and missing or lost specimens (18.2%), while several articles combined specimen errors (20.5%). Several implementation studies (22.7%) reported using multiple interventions to mitigate errors. Implementation efforts reported between 70% and 100% reduction in pathology errors. Conclusions The review highlights the limited research on the topic, with an average of 2 articles per year discussing lost, mislabeled, or mishandled specimens. Intervention studies addressed The Joint Commission’s patient safety goals for laboratory practice. More research is needed about error incidents and reporting in non-Western countries to gain a more global perspective on the topic.