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Balcom, Jessica R.

https://orcid.org/0000-0003-0886-480X

Mayo Clinic

Mayo Clinic

Citations 14

The Genetic Counselor's Role in Managing Ethical Dilemmas Arising in the Laboratory Setting
Balcom, Jessica R. , Kotzer, Katrina E. , Waltman, Lindsey, Kemppainen, Jennifer L., Thomas, Brittany C. , Waltman, Lindsey A

Journal of Genetic Counseling | April 21, 2016 | Volume: 25 | Issue: 5 | Pages: 838-854

10.1007/s10897-016-9957-6 Get It

AbstractEthical dilemmas are encountered commonly in the setting of the clinical genetic testing laboratory due to the complexity of genetic testing and the number of relevant stakeholders involved in the genetic testing process. Based on their clinical training and role within the laboratory, genetic counselors are uniquely equipped to identify and facilitate management of ethical dilemmas. This paper reviews the historical context of ethical theory and its application to the field of genetic counseling. Theoretical and applied ethics are explored in the context of dilemmas arising in the laboratory setting, with a focus on the role of the laboratory genetic counselor in managing ethical dilemmas. Two illustrative case examples are provided.
Further Defining the Role of the Laboratory Genetic Counselor
Waltman, Lindsey, Runke, Cassandra , Balcom, Jessica R. , Riley, Jacquelyn D. , Lilley, Margaret , Christian, Susan , Zetzsche, Lindsay H., Goodenberger, McKinsey L. , Balcom, Jessica, Zetzsche, Lindsay, Goodenberger, McKinsey

Journal of Genetic Counseling | February 20, 2016 | Volume: 25 | Issue: 4 | Pages: 786-798

10.1007/s10897-015-9927-4 Get It

AbstractLaboratory genetic counseling is becoming increasingly common as a result of increased laboratory services and genetic testing menus, as well as growing job responsibilities. Christian et al. (2012) provided the first quantitative data regarding the roles of the laboratory‐based genetic counselor (LBGC) finding that two of the most prevalent roles are as customer liaisons and communicators of test results. The goal of the present study was to further delineate the role of the LBGC by addressing specific tasks that LBGCs are involved with on a day‐to‐day basis. A survey was designed to expand upon themes identified in the Christian et al. (2012) study by querying specific tasks performed in several categories of potential LBGC job duties. An invitation for LBGCs to participate was distributed via email to the membership of the National Society of Genetic Counselors (NSGC) and the Canadian Association of Genetic Counsellors (CAGC). We identified 121 genetic counselors who primarily work in the laboratory setting or whose job role includes a laboratory component. Almost all respondents performed customer liaison/case coordination (95 %), and interpretation and result reporting (88 %). The most frequently performed tasks within these categories involved addressing questions from clients, making phone calls with genetic testing results, obtaining clinical or family history information for results interpretation, and composing case‐specific interpretations for unique results and/or obtaining literature references to support interpretations. The study results also point to trends of expanding roles in sales and marketing, variant interpretation and management responsibilities. Results of this study may be useful to further define the full scope of practice of LBGCs, aid in the development of new LBGC positions and expand current positions to include roles related to test development, research, and student supervision. It may also aid in curriculum updates for training programs to increase exposure to LBGC roles.
When the Topic is You: Genetic Counselor Responses to Prenatal Patients’ Requests for Self‐Disclosure
Balcom, Jessica R. , Veach, Patricia McCarthy , Bemmels, Heather , Redlinger‐Grosse, Krista , LeRoy, Bonnie S.

Journal of Genetic Counseling | December 5, 2012 | Volume: 22 | Issue: 3 | Pages: 358-373

10.1007/s10897-012-9554-2 Get It

AbstractA limited amount of research indicates patient requests play a major role in genetic counselors’ self‐disclosure decisions and that disclosure and non‐disclosure responses to patient requests may differentially affect genetic counseling processes. Studies further suggest patient requests may be more common in prenatal settings, particularly when counselors are pregnant. Empirical evidence is limited however, concerning the nature of patient requests. This study explored genetic counselors’ experiences of prenatal patients’ requests for self‐disclosure. Four major research questions were: (1) What types of questions do prenatal patients ask that invite self‐disclosure?; (2) Do pregnant genetic counselors have unique experiences with prenatal patient disclosure requests?; (3) How do genetic counselors typically respond to disclosure requests?; and (4) What strategies are effective and ineffective in responding to disclosure requests? One hundred seventy‐six genetic counselors completed an online survey and 40 also participated in telephone interviews. Inductive analysis of 21 interviews revealed patient questions vary, although questions about counselor demographics are most common, and patients are more likely to ask pregnant counselors questions about their personal pregnancy decisions. Participants reported greater discomfort with self‐disclosure requests during pregnancy, yet also disclosing more frequently during pregnancy. Counselor responses included personal self‐disclosure, professional self‐disclosure, redirection, and declining to disclose. Factors perceived as influencing disclosure included: topic, patient motivations, timing of request, quality of counseling relationship, patient characteristics, and ethical/legal responsibilities. Disclosure practices changed over time for most counselors. Additional findings, practice implications, and research recommendations are discussed.