Wingo, Majken

Abstract Paruresis (shy bladder syndrome) is difficulty voiding in public or shared restrooms because of the actual or anticipated presence of others, affecting 2.8% to 6.6% of the general population. Although 59% of transgender persons avoid public restrooms, often for reasons distinct from paruresis, to our knowledge its assessment and treatment in this population remain undocumented. A 53-year-old transgender woman with Klinefelter syndrome (47,XXY) and paruresis since age 5 was referred for treatment. Over the first 14 visits (about 9 months), she received a cognitive-behavioral, schema-informed, and minority-stress-informed protocol integrating psychoeducation, imagery rescripting, cognitive restructuring, breath-holding, and graduated in vivo exposure with paradoxical intention, then supportive psychotherapy. On the Shy Bladder Scale (SBS), she achieved reliable and clinically significant change by Visit 8 (43 to 31, meeting a clinician-defined goal of ≤ 33; RCI = 3.60, p < .05) and her SBS decreased to 8 by Visit 24 in a supportive phase; the reliable-change statistic being defensible only over short intervals, later changes are described by clinical-range and goal status. At 10-year follow-up, the SBS was 18, still below the treatment goal, with minimal depressive and mild anxiety symptoms and improved well-being (PHQ-9 = 4; GAD-7 = 6; WHO-5 = 80%).

Bulk messaging is an important population health tool used to engage patients in preventive care and chronic disease management, yet little is known about optimal formatting of the communication. One factor to consider is whether the signatory of the patient-facing communication is the patient’s own Primary Care Provider (PCP) or a generic care team signature. In this quasi-randomized, non-blinded study we compared identical generic bulk outreach messages directed toward patients with an upcoming appointment and invited them to self-schedule a Medicare Annual wellness visit prior to their scheduled PCP appointment. Twenty-eight PCPs (1582 patients) were assigned to the PCP signature group, and 22 PCPs (1289 patients) to the care team signature group. The primary outcome was patient engagement, defined as a reply to the outreach message. Demographic, utilization, and rates of reading the bulk outreach message were similar between groups. Reply rates were significantly higher in the PCP signature group compared with the care team signature group (39.2% vs. 25.2%; odds ratio 1.86; P < 0.001). These findings suggest that using a patient’s own PCP signature in bulk outreach can meaningfully increase engagement, likely leveraging the trust inherent in established PCP–patient relationships. These results may inform health system leaders and population health teams seeking to optimize digital outreach strategies.

Background The Medicare Annual Wellness Visit (AWV) allows providers to acquire critical information about patients’ health through a review of vitals, environmental risks, and medical and family history. These visits are free to those enrolled in Medicare and prioritize patient–provider relationship building and preventative care. Despite this, AWV completion rates are suboptimal. Methods A quality improvement project was aimed to increase the percentage of AWVs among Medicare patients in a primary care internal medicine practice from a baseline of 1.7% completion to 2.7% in 3 months from January to April 2023. Intervention With eligible patients identified, a standardized approach was created where an AWV appointment was ordered, and a patient message explaining the benefit of the appointment was sent by the patient portal. Results Our AWV intervention resulted in 72 patients being seen for an AWV, which increased the percentage of completed AWVs in the division by 2.1% from 1.7% to 3.8% in 3 months. Conclusion This intervention will continue to improve AWV rates and improve patient care for Medicare patients in internal medicine. It could be applied to other areas of primary care and within other health systems.