Hobson, Charlie

This chapter focuses on key factors that impact effective teamwork in healthcare organizations, including a case study on the applications of a teamwork model at Mayo Clinic in Rochester, MN. Studies have found positive correlations among effective teamwork, patient care, and provider satisfaction. Key factors such as teamwork training, leaderless online group discussion, servant leadership, and top management support lead to effective teamwork, which would positively impact the quadruple aim—patient experience, high-quality and safe delivery of patient care, lower costs, and provider satisfaction.